The Download Camera Report provides a method for collecting specific information regarding the camera status for the MOBOTIX support team. The camera creates an e-mail file (file name extension .eml
) that contains the information of the selected sections; this file can be sent using an e-mail application.
Section | Description |
---|---|
Live Image | Includes the current live image in the report. |
Event Image | Includes the last event image in the report. |
Camera Configuration | Includes the camera configuration in the report. |
System Messages | Includes the system messages in the report. |
Web Server Logfile | Includes the web server logfile in the report. |
File Server Logfile | Includes the file server logfile in the report (click on the More button to see the External Logging section). |
VoIP Logfiles | Includes the VoIP logfile and the status in the report. |
Image and Sound Files | Includes the image and sound files in the report. |
SSL Certificates and Keys | Includes the SSL certificates and keys in the report. |
Camera Report | Includes a file with extended internal information on the camera status in the report. |
Activate the desired sections, click on Download and save the report file on your computer. Open the file in an e-mail application and send the e-mail to the MOBOTIX support team (for further information, please go to the MOBOTIX website www.mobotix.com and open the Support section).
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